RETURN POLICY
We realize it's hard to know what an arrangement's like until you actually play it. If the music isn't what you're looking for, just return it within 15 days and we'll exchange it or give you credit against future purchases. Also, for each chart you order, at your request we'll include a free copy of the first page of 3 additional arrangements of your choosing. This may help you decide whether you want to order these other charts.
BACKORDERS
If part of your order is backordered, we'll send the music that's in stock and follow with the backordered item when it arrives. Since we use twice as much material and labor and have to pay postage twice, we charge shipping and handling for both shipments. At your request we'll be happy to wait and send the complete order with just a single shipping and handling charge.
TO PLACE AN ORDER
Our shopping cart works like most others you see on the web. The shipping and handling rate schedule assumes First Class/Priority Mail in the U.S. and Air Mail to Canada and Overseas. If you want expedited shipping, mention that in the Comments section of the shopping cart and we'll charge you whatever it costs us.
The shopping cart provides options for paying by credit card, PayPal, check or money order. We accept Visa, MasterCard, Novus/Discover Card and American Express. If you want to use PayPal, check PayPal on the shopping cart. This will take you to www.paypal.com, where you can send the amount on the shopping cart to Solid Brass Music at dick@sldbrass.com.
Overseas orders must pay by credit card or PayPal. It's cheaper and much less trouble for both of us.
SHIPPING INFORMATION
We'll ship orders within the U.S. by USPS First Class/Priority Mail unless you specify some other method. Overseas orders will be sent by International First Class Mail.
Shipping and handling charges for orders up to $300 are shown below. Shipping and handling charges for UPS, Federal Express or other special delivery will be at actual postage cost. Orders over $300 will be at actual postage cost or the cost for a $300 order, whichever is greater.
|
U.S. |
Canada |
Overseas |
|
Total Retail Cost |
First Class or Priority Mail |
International First Class Mail |
International First Class Mail |
| Up to $20.00 | $4.00 | $5.00 | $10.00 |
| $20.01 to $50.00 | $6.00 | $8.00 | $11.00 |
| $50.01 to $75.00 | $8.00 | $10.00 | $12.00 |
| $75.01 to $100.00 | $8.00 | $15.00 | $15.00 |
| $100.01 to $125.00 | $10.00 | $16.00 | $20.00 |
| $125.01 to $150.00 | $10.00 | $17.00 | $24.00 |
| $150.01 to $175.00 | $11.00 | $18.00 | $28.00 |
| $175.01 to $200.00 | $12.00 | $19.00 | $32.00 |
| $200.01 to $250.00 | $14.00 | $20.00 | $37.00 |
| $250.01 to $300.00 | $16.00 | $21.00 | $42.00 |